The Sense Loft
4th Floor
68/70 Wardour Street
London W1F 0TB
United Kingdom
http://servicedesignthinks3.eventbrite.com/
Please join us for three talks and one big conversation exploring what it takes to get new services going from scratch. Our diverse panel of speakers will share their experiences of founding, funding, managing, growing and designing service organisations and teams.
They’ll explore questions like what makes a new service business attractive to investors? What kind of people, processes and propositions make a new service more likely to succeed? What does it take to grow a new offering inside an existing service organisation? What can’t you plan for? We’ll hear from:

the entrepreneur Dr James Munro, Patient Opinion
This is our NHS. Let’s make it better: Dr Munro will share his story of growing a social enterprise from scratch, and outline the lessons that all service designers can learn from Patient Opinion’s experiences.

the investor Zaeem Maqsood, First Capital
You’re funded! Zaeem will share his unique experiences of designing venture capital investment services, and explore what makes a startup service investable.

the intrapreneurs Sophia Parker and Katie Harris, The Resolution Foundation and Esro
Innovating social innovation: Sophia and Katie will share their story of starting up The Social Innovation Lab for Kent with Engine Service Design and Kent County Council
The fantastic Sense Loft venue is kindly provided by Sense Worldwide and drinks will be provided from the lovely people at Radarstation
Entry is free, but you must have a ticket. Tickets are available from the Eventbrite page from noon on the 10th of March. Hope to see you there!
Service Design Thinks 3 - Service Design from Scratch